Pets at Home Group Plc
Pets at Home (Ava)
Headquarters: Handforth, Cheshire, United Kingdom • Founded: 1991
High Watch
Pets at Home is the UK's largest pet retailer operating over 450 superstores. Its veterinary-exclusive house brand Ava was impacted by the 2021 Fold Hill Foods feline pancytopenia recall.
Total Recalls on Record
1
Last Action Date
June 2021
Species Covered
Dogs & Cats
Safety Verification
Regulatory Verified
Interactive “Check My Bag” Lot Code Inspector
Verify your specific kibble or canned Pets at Home (Ava) lot number against official FDA dockets.
Recall Archive & Docket History (Pets at Home (Ava))
UK-FSA-PRIN-36-AVA•June 16, 2021
Aflatoxin Mold: Fatal Feline Pancytopenia Outbreak
Official FDA Docket Finding: Toxic fungal mycotoxins (T-2/HT-2) produced bone marrow failure in domestic felines.
Recalled Lots & Product Details:
| Product Name | Packaging Size | Affected Lot Codes | Best-By Expiration |
|---|---|---|---|
| Ava British Cat Dry Kibble Varieties | 300g, 2kg, and 4kg bags | All batch codes with Best Before dates through June 2023 | Dec 2022 to June 2023 |
Clinical Symptoms to Monitor:
- Severe lethargy
- Bruising or bleeding gums
- Fever
- Anemia
Consumer Return & Refund Protocol:
- Stop feeding Ava dry cat food immediately.
- Seek veterinary blood tests if cat shows signs of weakness.
Veterinary Health & Triage Tools for Pets at Home (Ava) Owners
Suspect a Problem or Illness from Pets at Home (Ava)?
Pet owners can submit formal complaint reports directly to the U.S. Food and Drug Administration. Keep your packaging, lot code, and veterinary records intact.
Frequently Asked Questions
Frequently Asked Questions About Pets at Home (Ava) Recalls
Verified regulatory answers to common pet parent questions regarding manufacturing and safety.
In June 2021, Ava dry cat food was recalled nationwide due to fungal mycotoxin contamination during contract production at Fold Hill Foods.
Official FDA Public Safety Notice: PawTrusty is an independent consumer pet health directory that indexes public enforcement reports published by the U.S. Food and Drug Administration (FDA) and state agricultural departments. PawTrusty is not affiliated with, endorsed by, or sponsored by Pets at Home (Ava) or the FDA. If your pet exhibits acute symptoms of foodborne illness, contact a licensed veterinarian or emergency animal hospital immediately.